Designation: Customer Contact Communications Associate—Voice Job No.: AIOC-S01594002  |  Location: Bengaluru Employment: Full-time |  Experience: 0–2 years

Job Summary

You will be aligned with Accenture’s Customer Support vertical, managing and resolving customer queries, handling escalations and complaints, and closing faults and complaints within SLAs. Good written & verbal communication, and call-handling skills are required. This is a voice process and may include phone, email, and portal ticket interactions. Rotational shifts may be required.

Qualifications

  • Any Graduation
  • 0 to 1 year of experience

Key Responsibilities

  • Solve routine problems using precedent and general guidelines.
  • Provide customer support via voice, email, and tickets.
  • Work as an individual contributor within a team; decisions impact own work.
  • Receive detailed to moderate instruction for daily tasks and detailed instruction for new assignments.
Apply on Accenture site

Equal Employment & Company Info

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Original job posting: Accenture Careers (Job No. AIOC-S01594002). Content last retrieved from Accenture. :contentReference[oaicite:2]{index=2}